We guarantee PowerMAX! motor chassis products 100%. Available ONLY for products purchased directly from SEARAILS, or its authorized Distributor or Dealer.
If, for any reason*, the purchaser wishes to return a new unused PowerMAX! product within 35 days from the purchase date, and it is returned in its original condition and in its original packaging including the certificate of purchase or receipt, the full price will be refunded, less a $10 re-stocking fee.
All new product warranties are recorded automatically 5 days after shipping.
Each PowerMAX! motor chassis is fully tested before shipping, and fully warranted for new product replacement.
Burned motors, broken illumination wires, displaced electrical pickups, or loose retention plates or fixtures are not available for replacement under warranty.
Parts replacement will be quoted upon receipt, examination and testing.
* PowerMAX! v.1 motor chassis are no longer available for warranty.
If you wish to return any PowerMAX! product please use the form following to request a;
Return Merchandise Authorization
IF FOR ANY REASON, REPEAT "ANY REASON", YOU DO NOT WANT YOUR SEARAILS MODEL, PLEASE RETURN IT WITHIN 30 DAYS OF ITS SHIPPING DATE, IN ITS ORIGINAL CONDITION, IN ITS ORIGINAL PACKING, WITH THE ORIGINAL PURCHASE RECEIPT, AND WE WILL REFUND YOUR PURCHASE PRICE LESS $5.95 FOR FIRST CLASS INSURED SHIPPING.
ONLY THE SEARAILS PowerMAX! IS COVERED UNDER THIS Warranty. OTHER COMPONENTS OF A SEARAILS PRODUCTION SUCH AS; INVESTMENT CASTINGS, ELECTRICAL COMPONENTS INCLUDING DCC, LIGHTS, DIODES, AND PRINTED CIRCUIT BOARDS ARE NOT COVERED UNDER THIS Warranty.
THIS Warranty IS AVAILABLE ONLY TO THE ORIGINAL PURCHASER, AND ANY CLAIM MUST BE ACCOMPANIED WITH THE ORIGINAL SALES DOCUMENTS AND THE PACKAGING INSERTS.
ALL International sales require ADDITIONAL shipping fees.
These fees will be calculated before actual shipping and the purchaser will be informed of the Packaging, Shipping, Insurance, and Postal Fees.